The Flynn family owned Old Ground Hotel, Ennis received an Award of Excellence at the recent 29th CIE Tours International Annual Awards of Excellence held in Dublin’s City Hall at a prestigious ceremony. CIE is one of Ireland’s leading tour operators, and the largest carrier of North American visitors into Ireland each year.
The coveted awards were presented to outstanding hotels and tourist destinations from around the country which have received a customer satisfaction rating in excess of 92 per cent. The recipients of the Awards of Excellence are chosen based on customer feedback from surveys completed by over 32,000 CIE Tours International customers. The awards recognise the key contribution made by outstanding hotels and tourist attractions towards making Ireland a leading tourist destination throughout the world.
The award tops off what was a wonderful 2018 for the Old Ground Hotel, which saw the completion of a €300,000 renovation to their banqueting facilities, as well as the addition of two deluxe bedrooms to the hotel’s Manor House.
Sharing her delight about the award, Mary Gleeson, General Manager of the Old Ground Hotel, said “We really are delighted to have received this prestigious award for the 8th year running. We have a fantastic team here at the Old Ground and this award is testament to their hard work and dedication. Customer satisfaction is as always our top priority, and we pride ourselves on providing guests with exceptional service from start to finish which is highlighted in the amount of return guests we welcome back to the Old Ground each year. We are surrounded by so many breathtaking tourist attractions here in Clare and it’s an honour to be recognised alongside these wonderful attractions.”
For more information about the Old Ground Hotel visit www.oldgroundhotelennis.com or call (065) 6828127.
Pictured above: Allen Flynn and Mary Gleeson of The Old Ground Hotel, Ennis pictured with Peter Malone, Board member of CIE and Clara Malone.