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Shannondoc services to continue amid ‘unprecedented health issue’

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Out-of-hours GP service for the Mid-West region, Shannondoc has moved to reassure the public that it will operate as normal.

With attempts to limit the spread of Covid-19 intensifying, Shannondoc have issued a statement advising the public that they will continue to carry on their service as normal.

Chairman of Shannondoc, Pat Morrissey stated, “This is an unprecedented public health issue for wider society and we all play a role in this. Shannondoc’s part will be to keep our service going for non COVID-19 conerns, with all patients with COVID-19 concerns to contact the HSE helpline on 1850 241850 from 8am to 8pm.

“Other than that we want to stress again that Shannondoc is not a walk-in servivce but an out-of-hours service and that people should not present themselves to the treatment centre without a prior appointment. All patients who want to present to the service must call us first on 1850 212 999 or 061 459500 and they will be clinically triaged by telephone.

“It is important to note that we are an urgent but non-emergency care service and that routine medical matters should be held over for patients’ GP during nomal hours. If the condition of the patient is deemed to be life threatening, contact should be made with the emergency services immediately.”

With respect to the current COVID-19 crisis, he said: “It is inevitable there is going to be delays in accessing our Shannondoc service, as we have had during ‘flu spikes over the Christmas just gone for example. But we want to reassure the public that their call will be responded to.”

Páraic McMahon is Head of News & Sport with The Clare Echo. The Newmarket-on-Fergus native also writes for national papers including The Irish Examiner, The Irish Independent and The Irish Times along with doing work for RTÉ, Today FM, and A graduate of Mary Immaculate College, Páraic was previously employed by The Clare Herald and Clare FM. If you have a story, tip or some feedback for him then send an email to -

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