*Pictured following Bank of Ireland’s installation of new ATMs in its Kilrush branch, part of a €60 million nationwide investment in ATMs and branch improvements, are Sorcha Roche, Declan McMahon and Karen Marrinan.
KILRUSH’s Bank of Ireland branch is the first in Clare to receive a new state-of-the-art ATM.
As part of a €60m nationwide investment in ATMs and branch improvements, Bank of Ireland has commenced the replacement of its entire ATM fleet including both external and internal machines.
In Clare, Bank of Ireland’s branch in Kilrush is the first to benefit from the rollout with three new ATMs recently installed. The new ATM fleet has greater cash processing capacity and will slash energy use by more than half. The ATMs can be used for both withdrawals and lodgements and the majority will ‘recycle’ cash (i.e. cash deposited can be used for withdrawals). This maximises ATM availability, supporting customers with better access to cash when they need it. The investment also covers five years of servicing and maintenance.
To support customers with visual impairment in the Kilrush branch, all the new devices have high-contrast screens and provide customers with the option of plugging into an earphone socket so they can be guided through their transaction by voice assistance.
New ATMs have also been installed in branches in Cork, Dublin, Kildare, Mayo, Roscommon, Tipperary, Westmeath and Wicklow.
A rolling programme of works between now and the end of 2027 will see in the region of 650 ATMs installed in Bank of Ireland’s branches across the island of Ireland, this is the Bank’s largest single investment in ATMs in the last decade.
Commenting on the investment in branches and ATMs, Hilda Dolan, Kilrush branch manager said, “As a full-service retail bank with a presence right across the island of Ireland, we are committed to continually improving our services and our customers’ financial wellbeing. This means investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure we have the most modern and efficient banking services available”.
She added, “Our new ATMs in Kilrush have greater cash processing capacity, are more energy efficient, and have additional accessibility features. Renewing the entire fleet is a major investment but it will enhance our customers’ access to cash. We are excited to see the first new ATMs now installed in the Kilrush branch and we’re pressing ahead with the rollout to the rest of our branches”.
