SHANNON AIRPORT has installed the first fully operational Changing Places Toilet facility in the county serving as a further step in improving inclusive travel measures.
Located in the departures section of Shannon Airport, the state-of-the-art facility ensures that people with complex care needs are supported to travel through the airport. The facility has been built in accordance with National Disability Authority (NDA) and the Centre for Excellence in Universal Design (CEUD) guidelines for Changing Places Toilets.
Changing Places Toilets go beyond standard accessible restrooms by including features such as a height-adjustable adult-sized changing bench, overhead hoist system, centrally placed toilet, accessible shower, and a washbasin, all laid out with ample space for use by people with a range of disabilities who might require assistance.
This initiative is the latest in a series of accessibility-focused enhancements, reinforcing Shannon Airport’s commitment to making air travel a welcoming experience for everyone. In 2024 it joined the global Hidden Disabilities Sunflower initiative to support more than half a million people in Ireland living with non-visible disabilities. Passengers can avail of a free Sunflower lanyard to discreetly indicate they have a non-visible disability and may welcome assistance. Airport staff have received specialist training to recognise the symbol and offer time, understanding and support to those wearing it.
Passengers who are neurodivergent can also access the airport’s Sensory Room located in the Transit Lounge, launched in 2017 and the first of its kind in a European airport. In 2022, Shannon Airport was recognised by the World Health Organisation as one of only two airports globally to achieve Age-Friendly Airport status, thanks to initiatives such as dedicated parking, clearer signage, sheltered walkways, and more seating throughout the terminal.
Niall Kearns, Airport Director, Shannon Airport said: “Summer is a time when so many families are looking forward to long-awaited holidays, and we’re proud to be part of those journeys here at Shannon Airport. We know that for some, travelling comes with added challenges, and it’s really important to us that we offer support in every way we can. Whether it’s through infrastructure like our new Changing Places Toilet or specialist training our team receives, we’re continually expanding our accessibility services to help make travel easier, more comfortable, and more inclusive for everyone”.
