*Cllr. Joe Cooney, Cathaoirleach of Clare County Council and Geraldine Enright, General Manager of Cliffs of Moher Clare Tourism North West pictured with Stephen Cotter, Interim CEO if CIE Tours, at the annual CIE Tours International Awards of Excellence where the Cliffs of Moher Experience in County Clare picked up a Merit Award. Photo credit Cliffs of Moher.
THE CLIFFS of Moher Experience has been honoured with a Merit Award in the 2024 CIE Tours International Awards of Excellence.
Now in their thirty second year, the awards were announced at a ceremony held in the Dublin Royal Convention Centre on Tuesday evening. The annual awards scheme recognises the best hotels and tourist attractions across Ireland following an assessment of feedback from over 25,000 customers throughout the year. Each winner achieves a customer satisfaction rating of over 92% receive a Merit Award.
A customer satisfaction rating of 95.8 percent for 2023 was achieved by the Cliffs of Moher Experience.
General Manager of Cliffs of Moher and Clare Tourism North West, Geraldine Enright and Cathaoirleach of Clare County Council, Cllr Joe Cooney (FG) accepted the award in Dublin.
“CIE International Tour customers to the Cliffs of Moher remarked on the exceptional quality experience and welcome they received during 2023, which is testament to the staff and overall quality of the tourism product on offer at the attraction,” commented Cllr Cooney.
He added, “I congratulate Clare County Council and the staff of Cliffs of Moher Experience for constantly striving to deliver a best-in-class tourism experience for everyone who visits the attraction”.
Staff are “immensely proud of our track record of success in this annual awards scheme,” Geraldine outlined. “Group tours accounted for 42% of our overall visitor numbers last year, with the remaining figure being fully independent travellers arriving by car. Therefore, international visitors remain a critically important market for us and for the wider North Clare economy, and we look forward to continuing to further enhance the overall visitor experience during 2024”.
