Lisa Mullaly

Putt for dough

We all know the saying, “drive for show and putt for dough,” and it is such an accurate phrase in my opinion. The reality is you can’t achieve your lowest rounds without putting well. On many occasions, I have hit close to every green in regulation but struggled to shoot under par due to my …

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Customer Service: The heartbeat of every successful business

IN AN age where products and services are becoming increasingly commoditized, the real differentiator between a thriving business and one that struggles to survive is, ‘customer service’. While quality, pricing, and innovation are still critical components of success, it is often the way a customer is treated before, during, and after a purchase that determines …

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