A new family-run plumbing supply store, An Clar Plumbing, has opened its doors. The shop, located in Tracklands business park, is owned and operated by Kenneth and Kate Clohessy, a couple from Clare with a passion for serving their community.
Kenneth, who has previously worked in FHB Building Supplies in Shannon and behind the plumbing counter in Chadwicks in Ennis is using his expertise and experience to set up his own shop which caters not only for professional tradespeople but for the general public also.
Kate and Kenneth understand that walking into large building supply shops can be intimidating and overwhelming. The couple hopes that An Clar plumbing will be a welcoming and accessible place, providing every customer with the same hands-on experience.
“We’d like to think that when somebody comes in regardless of if they are a big contractor or just someone looking for a washer and they don’t know what they are looking for, we can help them and we can make them feel like they were listened to,” said Kate.
The store offers a variety of products, including shower trays, shower doors, kitchen sinks, taps, and more, catering to both large and small renovation projects.
“If they are doing a renovation, they can come in and talk to us,” Kate says, noting that the shop has a range of catalogues for customers to browse through. “If we don’t have it in the shop, we can get it.”
The Clohessys are focused on providing a personal and hands-on experience for all customers, whether they are spending five euros or five thousand. “We’d hope we’d be a bit more hands-on regardless if you are spending five euro or five thousand euro; we try to treat you the same. Everything counts to us,” Ken says, emphasising the importance of personalised customer service. “If we can’t get something for you, I will find out who can. I have no problem passing business to other local businesses in town.”
The store is also designed with accessibility in mind. “As you can see from around the shop, it’s quite open. You can see that everything is on display, so you don’t have to feel uncomfortable about coming in and not being sure about what you require,” Ken explains. With clearly labeled products, customers can browse at their own pace, and the Clohessys are always ready to offer assistance if needed.
With a focus on being accessible and approachable, An Clar Plumbing is quickly becoming a trusted resource for both professionals and local homeowners alike.
